Services & Support Bespoke products, personalised service 

Value-added Services 

Above, beyond, and then further on. That’s where we go for our clients. To make sure your experience with us is complete, we added a few additional services in our portfolio. Some at no additional cost, others at minimal rates. 
Heidelberg Lip 
If your press has specific needs, we can include a Heidelberg “Lip” or something similar on the engraved dies to meet different requirements. 
Special Cutting/Notching 
Any special cutting or knock-out services—we got you. Free of charge! 
For stamping holograms, we recommend highly polishing foil stamping dies. It’s the best way to maintain the integrity of the hologram, thanks to the high reflectivity of the polishing. The highest results for the smallest fee! 
If texture doesn’t take engraved dies to a whole new level, then we don’t know what does. We can sandblast your image to help enhance detail or special effects onto your design. 
Gears and Bearings 
Do you use our UniSphere® cylinders? We can manufacture drive gears or steel bearers to accommodate them. If you haven’t got one yet, reach out and we’ll sort it for you. 
Tech Support 
A perfect impression from the engraved dies we manufacture is music to our ears. It rarely happens, but if you do experience a little trouble getting it, our technical support team is trained to tackle any possible situation. Costly mistakes can be avoided and our experts are just a phone call away for any pre-planning advice. Contact our customer service team to see if these services are available in your geographic area. 
Design Consultation 
It all starts with design. Bring yours to life with the help of our team of creative experts. If you need an embossing or foiling solution for your next project, reach out for a consultation. We’ll be more than happy to help! 
Bonus services - high expectations, higher treatment 
Heat Compensating 
We love a precise impression. To help ensure that, we always heat compensate your engraved foiling dies to allow for this metal expansion. It’s a standard service we offer free of charge. If you want us to apply this to other products as well — just ask us. Also free of charge. 
Drilling of holes 
All die placement and counterpin holes are courtesy of UEI® Falcontec. We want to make sure your die is ready to use straight out of the box to save you precious time and money. 
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